Terms & Conditions

Pyrekin (the “Game”, the “Service”) is operated by Pyrekin OÜ(“we”, “us”, the “Company”), company registration № 17573421, registered office: Tartu mnt 84a, 10112 Tallinn, Estonia. Contact: hello@pyrekin.com.

• “Account” means the user account created to access the Service.
• “Applicable Law” means all applicable federal, state, local, or international laws, statutes, rules, regulations, ordinances, or orders of any governmental authority.
• “Content” means text, graphics, images, music, software, audio, video, information, or other materials made available through the Service.
• “Cosmetic Items” means purely visual Virtual Items (skins, card backs, name effects, map themes, frames, damage numbers, cursors, profile banners, combat backgrounds, stamps, card finishes, soundtracks, voice lines, profile titles, energy orbs, HP bar styles, map node themes, card borders, title-screen ambience, and similar items) that have no effect on gameplay, odds, or outcomes.
• “Gameplay Items” means Virtual Items that affect gameplay, runs, or outcomes — including character upgrades, new cards, and other in-run bonuses — purchasable or unlockable using Embers.
• “Embers” (✦)means the Game's virtual currency, as further defined in Section 7.
• “Intellectual Property Rights” means all patent, copyright, moral, publicity, trademark, trade dress, service mark, goodwill, trade secret and other intellectual property rights, under the laws of any jurisdiction.
• “Personal Data” means any information relating to an identified or identifiable natural person.
• “Virtual Items” means Embers, Cosmetic Items, and Gameplay Items collectively.
• “You” / “User” means any person using or accessing the Service.

By accessing the Game, creating an Account, or making a purchase, you agree to be bound by these Terms, our Privacy Notice, our Cookie Notice, and our Delivery & Refund Policy. If you do not agree, do not use the Service.

You may use the Website and Services solely for lawful purposes and in strict compliance with all applicable laws. Access to the Services is strictly limited to individuals who are at least 18 years of age. By purchasing or requesting a cashout, you confirm you meet these requirements.

The Company does not provide Services to, and strictly prohibits access from, the following restricted territories: Afghanistan, Albania, Algeria, Angola, Belarus, Bosnia and Herzegovina, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, China, Cuba, Democratic Republic of the Congo, Democratic People's Republic of Korea (North Korea), Ethiopia, Gabon, Guatemala, Guinea, Guinea-Bissau, Haiti, Iran, Iraq, Kenya, Kosovo, Laos, Lebanon, Liberia, Libya, Madagascar, Mali, Moldova, Monaco, Montenegro, Mozambique, Myanmar (Burma), Namibia, Nicaragua, Niger, Nigeria, North Macedonia, Philippines, Republic of Congo, Russia, Senegal, Serbia, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Suriname, Syria, Tanzania, Tunisia, Venezuela, Vietnam, Yemen, Zimbabwe, as well as all disputed/occupied territories (e.g., Northern Cyprus, Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhia), nor to any individual or entity identified on any sanctions or restricted-party list maintained by the UN Security Council, the EU, or the US Government (including OFAC's SDN List).

You are responsible for the security of your account credentials and for all activity under your account. Do not share your account or impersonate others. Any sale, transfer, or exchange of an Account to a third party is prohibited and constitutes a material breach of these Terms.

We may suspend or terminate accounts that:

• abuse the leaderboard or daily-challenge systems;
• exploit bugs, cheats, or design flaws for unfair advantage;
• use automation (bots, scripts) to earn or cash out Embers;
• attempt fraudulent payments or cashout requests;
• harass other players;
• misrepresent identity, age, or country of residence during verification.

If your Account remains inactive for twelve (12) consecutive months, we reserve the right to terminate your access and delete your Account and associated data, without liability to you.

While using the Service, you may acquire Virtual Items by: (a) purchasing them with real-world currency; and/or (b) earning Embers through gameplay, where available.

You may spend Embers on Gameplay Items (such as character upgrades, new cards, and other in-run bonuses) and on Cosmetic Items. Virtual Items are licensed to you, not sold. You do not own or hold any proprietary right in Virtual Items; your license is personal, non-exclusive, non-transferable, non-sublicensable, and revocable. If your account is terminated for breach, Virtual Items (other than any Ember balance or pending cashout request handled under Section 7) are deleted and are not recoverable or refundable.

You may not sell, trade, or transfer any Virtual Item to another user or via any third-party exchange, for money or anything of value. The only way to convert Embers into money is the official cashout mechanism described in Section 7, which is a redemption with the Company, not a transfer to another user. Any attempted transfer of a Virtual Item between users is void and may result in account termination.

The Company may modify, rebalance, limit, or discontinue any Virtual Item, and may adjust prices or acquisition methods, at any time.

Embers (✦) are Pyrekin's virtual in-game currency. They can be earned through gameplay or purchased with real-world currency. You can spend Embers on Gameplay Items and Cosmetic Items. Purchase and spend rates are shown in the Game at the time of the transaction and may change; changes never apply retroactively to completed transactions.

A user who buys Embers with real money and/or earns them through gameplay may convert Embers not yet spent in the Game back to money, at the rate described below, and request payout to a bank card.

A user may request to cash out their unspent Ember balance, in whole or in part, subject to: a verified email address; a minimum account age; valid payout details.

The applicable conversion rate and the minimum/maximum amount per request are displayed on the cashout page at the time of the request. This rate may differ between purchased and gameplay-earned Embers, and may be less favorable than the original purchase rate. Requested Embers are deducted from the user's balance immediately upon request; if the request is cancelled or rejected, they are returned in full.

The Company may reject a request and return the Embers to the balance where it reasonably suspects fraud, automation, exploitation of bugs, or breach of these Terms. Users are responsible for any taxes applicable to amounts received. The Company may suspend the cashout feature entirely, or in specific jurisdictions, at its discretion.

Approved cashout requests are paid to the bank card on file, in accordance with the timelines described in the Delivery & Refund Policy.

Prices are shown in euros (EUR) at checkout; other currencies may be displayed for convenience. Payment is handled by a third-party payment provider. Delivery of digital purchases and refund rights are described in the Delivery & Refund Policy; the EU 14-day right of withdrawal for digital content applies except where performance has begun with your express consent (see Section 9). For billing issues, contact hello@pyrekin.com.

You may not use a payment method you are not authorized to use. We may retain billing information for future purchases unless you ask us to delete it. We are not responsible for foreign transaction or currency conversion fees charged by your card issuer.

You have a statutory right to cancel an order for digital content within 14 days without giving a reason, expiring 14 days after delivery of the Virtual Item. You expressly acknowledge that if you use a Virtual Item within the cancellation period, or performance of the service has begun with your prior express consent, you lose this right of withdrawal. To exercise it, contact hello@pyrekin.com. Approved refunds are issued to the original payment method within the timeframe required by applicable law.

You may not, among other things:

• make unauthorized copies, reverse engineer, decompile, or create derivative works from the Service;
• distribute, license, or sell any part of the Service;
• use the Service for commercial, political, or unauthorized promotional purposes without our written consent;
• interfere with or attempt to disrupt the Service or bypass security measures;
• use automated tools (bots, scripts) to interact with the Service or to earn or cash out Embers;
• impersonate others or misrepresent your affiliation with the Company;
• harass other players, or post/transmit unlawful, defamatory, or harmful material;
• exploit bugs, cheats, or design flaws for unfair advantage;
• engage in doxxing or swatting;
• abuse customer support with excessive or vexatious contact.

We may suspend or terminate accounts, remove content, or report conduct to authorities, at our discretion, for breach of this section.

We may verify the identity, age, and country of residence of any user, to prevent fraud, multi-accounting, underage access, and to meet AML obligations tied to Section 7. You agree to promptly provide requested documentation. We may use trusted third-party providers to perform these checks, in accordance with our Privacy Notice and GDPR. Access may be restricted while verification is pending. If you fail to provide requested documents within 14 calendar days, or provide false or misleading information, we may terminate your account, bar future registration, and, subject to applicable law, forfeit associated Virtual Items or pending cashout requests connected to the misrepresentation.

The Game, including its code, artwork, audio, text, and design, is owned by or licensed to the Company. We grant you a personal, non-exclusive, non-transferable license to play the Game for private, non-commercial use. You may not copy, distribute, or create derivative works from the Game's content except as permitted by law, and may not use Game content in connection with training, developing, or operating a machine learning or AI model or tool.

You agree to defend, indemnify, and hold the Company and its officers, employees, and agents harmless from claims, liabilities, damages, or expenses (including reasonable legal fees) arising from: (i) your use of the Service; (ii) your breach of these Terms; (iii) your violation of any law; or (iv) your violation of any third party's rights. This survives termination of your Account.

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not promise uninterrupted or error-free operation, or that the Service is free of harmful components.

To the fullest extent permitted by law, the Company is not liable for indirect, incidental, special, or consequential damages arising from use of the Service. Nothing in these Terms excludes liability that cannot be excluded by law, including statutory consumer rights in your country of residence.

Pyrekin is an evolving game: we may rebalance cards, retire content, and adjust leaderboard rules. We may update these Terms; material changes will be announced on the site, and continued use after the change takes effect constitutes acceptance.

You may delete your account at any time from your profile. We may suspend or terminate your account for breach of these Terms. On termination for breach, unspent Embers and pending cashout requests may be forfeited to the extent permitted by law.

These Terms are governed by the laws of Estonia, without prejudice to mandatory consumer-protection rules of your country of residence. Before taking formal legal action, you agree to send written notice of dispute to hello@pyrekin.com; we will have 30 days to attempt an informal resolution. Unresolved disputes are subject to the courts of Estonia, unless mandatory local law provides otherwise.

We collect, store, and use data in accordance with our Privacy Notice. We may modify, suspend, or discontinue the Service at our discretion; we will provide reasonable notice of material changes consistent with applicable consumer law. Our failure to enforce any provision does not waive our right to do so later. If any provision is held invalid, the remainder of these Terms remains in effect. No joint venture, partnership, employment, or agency relationship is created by these Terms. We are not responsible for third-party websites linked from the Service. We may assign these Terms; you may not assign them without our written consent.

Questions about these Terms: hello@pyrekin.com.